Return & Refund Policy

At Mehriya, we care about the quality, safety, and hygiene of our products.

Due to the personal and hygienic nature of our products, opened, used, or tampered-with products are generally not eligible for return or exchange.

We accept returns or replacement requests in the following cases:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is missing from your order.
• The package was damaged during delivery.

Customers must contact us within 48 hours of receiving the order and provide clear photos/videos of the product and packaging where applicable.

Products must remain unused, unopened, and in their original packaging when a return is eligible.

If the issue is verified, Mehriya may offer a replacement or refund, depending on the situation.

Shipping charges for an approved return or replacement will be handled according to the circumstances of the case.

Mehriya reserves the right to refuse a return or refund if the product has been opened, used, damaged after delivery, or does not meet the conditions of this policy.